Site Chat

Turn visitors
into bookings.

Site Chat puts an AI assistant on your website. It answers every visitor in their own language from your information, checks live availability and prices, books free slots by itself and sends each request straight to your inbox and email.

Request a meetingSee how it works
  • One line of code or WordPress
  • Answers 24/7
  • Free, no-obligation demo

Your website assistant

Meet your website assistant

  • Live data

    Availability and prices from your systems

  • Products & prices

    Knows your products, services and prices

  • Bookings

    Finds a free slot and books it by itself

  • Languages

    Replies in the visitor's language

  • Page aware

    Knows which page the visitor is reading

  • Your team

    Every request by email and in one inbox

Most website chats only collect an email address. Site Chat answers the question, checks what's free and finishes the booking while the visitor is still on your page.

It greets people, understands what they ask and answers the way your best salesperson would: correctly, immediately, in their own language.

24/7
answers, even at 3 a.m.
1 line
of code, or one click on WordPress
5
themes, with suggestions from your logo
8
pages remembered, so it knows what the visitor viewed

From question to booking

One conversation, from question to booking.

Site Chat doesn't send visitors to a form. It checks your systems, offers what's really free and completes the request in the same chat.

Real answers from your systems

Connected to HotelRunner, Mews, Beds24, Cloudbeds, apaleo or Smoobu, the assistant asks for availability and prices in real time instead of guessing. Your own system can be connected through its API.

  • Free rooms and total prices for the exact dates
  • Adults and children's ages taken into account
  • Your own system through its API
Request a meeting

Where it works

Built for websites where people are ready to book

Wherever visitors ask before they book or buy, Site Chat answers first and hands a ready request to your team.

  • 01

    Hotels & guesthouses

    Free rooms and prices for the guest's dates, room details, breakfast and parking, and a complete reservation request when they're ready.

    “Is there a room for this weekend?”

    “Is breakfast included?”

  • 02

    Restaurants & cafés

    Menu questions, allergens and opening hours, and table bookings straight into your calendar.

    “Can I book a table for 6 tonight?”

    “Do you have gluten-free dishes?”

  • 03

    Clinics & beauty salons

    Services, prices and preparation, and the next free appointment booked without a phone call.

    “When is the next free appointment?”

    “How much is a facial?”

  • 04

    Shops & e-commerce

    Product details, prices, delivery and returns, answered on the very page the visitor is looking at.

    “Does this come in blue?”

    “How long does delivery take?”

  • 05

    Tours & experiences

    Dates, free places, meeting points and what to bring, with the booking made in the same chat.

    “Are there places on Sunday's tour?”

    “Where do we meet?”

  • 06

    Agencies & services

    Answers about services and prices, collects the details of each enquiry and sends a ready lead to your team.

    “Can you send me an offer?”

    “Do you work on weekends?”

Small team, always onlineNo one to watch the chat all day? Site Chat answers while you work and emails you only when a customer is waiting for you.Request a meeting

Why Site Chat

More bookings.
Fewer lost visitors.

Most visitors leave without asking. The ones who do ask want an answer now, not tomorrow. Site Chat gives it, and turns the conversation into a booking or a lead.

Speaks their language

Visitors write in their own language and get the answer in it. No translation button, no lost guests.

Never off shift

Evenings, weekends, holidays: the answer comes in seconds, even while your team is asleep.

Knows your business

It answers only from your information and live data, and says so when it doesn't know. No made-up prices.

Hands over to your team

When a person is needed, your team gets an email with the whole conversation and can take over in the inbox.

One inbox,
every channel

Your website is only one door.

Site Chat shares its knowledge with WhatsApp, Telegram, email and the Ozvelo Live reception kiosk. Every conversation lands in the same inbox, so your team sees the whole picture.

Site ChatWhatsAppTelegramEmailOzvelo Live

Design

Looks like your brand from the first second

Upload your logo and pick one of the designs suggested from its colours. Then fine-tune everything in a live preview.

  • Suggestions from your logo

    Colours and style picked from your logo in one click.

  • Five themes

    Modern, Classic, Minimal, Dark and Elegant.

  • Your position and size

    Left or right, small to large, clear of your WhatsApp button.

  • A gentle first impression

    Start as an icon, a small card with a question box, or the full window.

  • Online indicator

    A green dot during your working hours draws the visitor's eye.

  • Call button and AI notice

    One tap to call you, and a short note with links to your terms and privacy policy.

How it works

On your website in minutes

  1. 1

    Add your information

    Questions and answers, products and prices, opening hours. Or let Ozvelo learn them from your website.

  2. 2

    Choose a design

    Upload your logo, pick a suggestion and adjust it in the live preview.

  3. 3

    Add it to your site

    Paste one line of code before the closing body tag, or connect WordPress and Ozvelo adds it for you.

Built to be trusted

  • Only on your sites

    Choose the website addresses where the chat may run.

  • No made-up answers

    It answers from your information and says so when it doesn't know.

  • A clear AI notice

    A short note at the start says it's an AI assistant, with links to your terms.

  • You stay in control

    Pause the assistant or reply yourself in any conversation.

Questions, answered

Do I need a developer?

No. Paste one line of code before the closing body tag of your site, or connect your WordPress site and Ozvelo adds the chat for you.

Which systems can it check live?

HotelRunner, Mews, Beds24, Cloudbeds, apaleo and Smoobu for free rooms and prices, and your own system through its API.

Can it make bookings by itself?

Yes. With the Ozvelo booking calendar it offers only free times, takes the guest's details and saves the booking, confirmed instantly or after your approval. With a hotel system connected, it collects a complete reservation request for your team.

How do I hear about new requests?

Each request reaches you by email with a summary and the whole conversation, and every chat is waiting in your Ozvelo inbox.

Which languages does it speak?

It replies in the language the visitor writes in, so one chat works for every guest, whether they write in English, Czech, German, Turkish or Polish.

Will it make things up?

No. It answers only from the information you give it and live data from your systems. When it doesn't know, it says so and offers to pass the question to your team.

Can I take over a conversation?

Yes. Reply in your inbox at any time and the assistant steps back while your team handles the chat.

What does it cost?

It depends on your business and what you connect. In a short meeting we look at what you need and put together an offer that fits.

Meet us

See Site Chat answer your own questions

Tell us a little about your business and we'll arrange a short meeting, online or in person. We'll set Site Chat up with your information and show you how it answers and books on your website.

  • A live demo with your own website content
  • Advice on connecting your booking system
  • An offer that fits your business

We use your details only to arrange the meeting.