Ozvelo Live

Your front desk,
always open.

Ozvelo Live turns any tablet into an AI receptionist. Guests tap and speak, it answers aloud in their own language from your information, and tells your team when a person is needed.

Request a meetingSee how it works
  • Any tablet, no new hardware
  • Set up in minutes
  • Free, no-obligation demo

AI receptionist

Meet your AI receptionist

  • Voice

    Listens and answers aloud

  • Languages

    Answers in the guest's language

  • Your knowledge

    Only from the information you give it

  • Live systems

    Availability and prices from your PMS

  • Reception handoff

    Lets your team know when needed

  • Inbox

    Every conversation saved as text

Most AI lives in a chat window. Ozvelo Live stands where your guests are: at the front desk, in the lobby, by the entrance.

It greets people, understands what they ask and answers the way your best receptionist would: naturally, immediately, in their own language.

5
languages on screen, switches by itself
24/7
answers, even at 3 a.m.
1
tablet is all you need
75 s
and the screen is fresh for the next guest

One assistant, every touchpoint

Three touchpoints, one assistant.

The kiosk, the QR code and your website chat share the same knowledge, the same tone and the same inbox.

A tablet at the front desk

A full-screen page on a tablet or touch screen. Guests tap the microphone, speak and hear the answer, or tap one of the big buttons for the most common questions.

  • Big microphone button: tap to talk, or hold
  • Quick-question buttons for the most asked topics
  • Your logo, colour and welcome message
Request a meeting

Where it works

Built for places where people ask questions

Wherever guests, patients or customers walk up and ask, the kiosk answers first and your team handles the rest.

  • 01

    Hotels & hostels

    Check-in and check-out, Wi‑Fi, breakfast, parking, taxis and local tips. The night shift and the busy check-in hour are covered.

    “Can I check out at 1 pm?”

    “Is there a room for tomorrow?”

  • 02

    Guesthouses & apartments

    Nobody at the desk? The screen welcomes guests, explains the house rules and lets you know when they need you.

    “How does the heating work?”

    “Where can I park?”

  • 03

    Restaurants & cafés

    Menu, ingredients and allergens, opening hours and today's specials, in the guest's language while your staff serve tables.

    “Is this dish gluten-free?”

    “Do you have vegan options?”

  • 04

    Clinics & beauty salons

    Prices, services, preparation instructions and the next free appointment, answered in the waiting area while staff stay with clients.

    “How much is a consultation?”

    “Is there a free slot on Friday?”

  • 05

    Shops & showrooms

    Product questions, prices, delivery and current offers. Customers get an answer right away, even when everyone on the floor is busy.

    “Do you deliver abroad?”

    “What's on offer this week?”

  • 06

    Events, fairs & tourist info

    Programme, directions, tickets and FAQs at a stand or information point, in five languages, all day long.

    “Where is hall B?”

    “What time does it start?”

Small team, big front deskNo receptionist at all? The kiosk handles the questions while you work, and calls you only when it matters. One tablet is enough.Request a meeting

Why Ozvelo Live

Less waiting at the desk.
More time for guests.

Repetitive questions fill most of a front desk's day. Let the kiosk take them, so your team can focus on the moments that need a person.

Understands people

Hears the question, recognises the language and answers in it. No phrasebook, no pointing at maps.

Never off shift

Late arrivals, early departures, the busiest check-in hour: the same calm, correct answer every time.

Knows your business

Answers only from your information and checks live availability and prices when connected. It doesn't make things up.

Hands over to your team

One tap informs reception by email. Outside opening hours it shows your emergency number first.

One platform,
every conversation

Most AI is designed for screens.

Ozvelo is built for real conversations: at the desk, on WhatsApp, on your website. Kiosk conversations land in the same inbox as every other message, so you see what guests really ask and can sharpen your answers.

KioskChat & messagesWhatsAppTelegramEmail

How it works

Live in minutes, not months

  1. 1

    Add your information

    Questions and answers, opening hours, prices, rooms or menu. Or let Ozvelo learn them from your website.

  2. 2

    Open the link on a tablet

    Open your kiosk link in Chrome, allow the microphone once and add it to the Home screen. Done.

  3. 3

    Guests ask, your team relaxes

    Answers are spoken aloud. Conversations land in your inbox and requests reach reception by email.

Built to be trusted

  • No audio stored

    Only the text of each conversation is saved, in your inbox.

  • A fresh screen for every guest

    After 75 seconds without a touch, the screen starts over.

  • No made-up answers

    It answers from your information and says so when it doesn't know.

  • Knows your opening hours

    When reception is closed, it offers your emergency number first.

Questions, answered

What hardware do I need?

Any tablet or touch screen with a modern browser. Chrome is recommended and iPad works too. A 10–11 inch tablet on a stand at eye level works best.

Which languages does it speak?

English, Czech, German, Turkish and Polish. The screen opens in your business's language and switches by itself when a guest speaks another one; guests can also tap a flag.

What happens when a guest needs a real person?

The guest taps “Inform reception”. Ozvelo creates a request and emails your team. In an emergency the screen shows your direct phone number, and outside opening hours it offers the number first.

Are conversations recorded?

No audio is stored. Only the text of the question and the answer is saved in your inbox, marked “Reception screen”, so you can review it later.

Can it check availability and prices?

Yes. When HotelRunner, Mews, Beds24 or another supported system is connected, the assistant asks it in real time instead of guessing.

Do I need a tablet at all?

No. Print the QR code and guests open the same assistant on their own phone. Many businesses start with QR cards and add a tablet later.

What does it cost?

It depends on your business and your setup. In a short meeting we look at what you need and put together an offer that fits. No setup fee and no hardware to rent.

Meet us

See Ozvelo Live with your own questions

Tell us a little about your business and we'll arrange a short meeting, online or in person. We'll set the kiosk up with your information and show you how it works at your front desk.

  • A live demo with your own questions
  • Advice on the tablet, stand and placement
  • An offer that fits your business

We use your details only to arrange the meeting.